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Testimonials

"We found Hospitality Super Store a charm to work with, as this is all new to us at Kebab Thyme, it is our first time in the retail food business, Gareth was pleasant to deal with and knew the answers to all our questions, he has been a delight to work with and was extra helpful with alternatives and options. The website had everything we needed, I'm nearly on the site every day, still ordering and look at equipment, it was just great to have someone, who knew what they were doing, Gareth got another order coming your way again."

 - Mark S., Kebab Thyme.

"Despite our gold mine being based in PNG, Hospitality Superstore have always ensured we receive the right equipment and spare parts without any hassle or delay. They're always eager to assist with any of our enquiries."

 - Ben Tucker, Simberi Gold (PNG).

 "I've been a long-term Hospitality Superstore customer for three main reasons: knowledge, experience, and service. I know that their equipment range, their prices, and the assistance from their staff is better than I could find anywhere else."

 - Darren Frame, The Standard Marketing Co.

I Just wanted to let you know and to say thanks again for your own help in this process.

All products that you supplied are performing well and probably better quality articles than used previously from other suppliers.

I look forward to doing more business with you in the future – it’s been a pleasure.

Best regards,

Marc Reinbott

Subway Fernvale and Kingaroy

Rational Self Cooking Centre - White Efficiency 10 Tray

After having limited exposure to the capabilities of a combi oven we were excited to see what our new Rational could do for our business.

After only 3 weeks our sales from the carvery have risen by 40% on the same 3 weeks last year.

With our roast meat being obvious product for the oven we were delighted to see other items from our large menu could benefit from the technology, Bacon Eggs & Sausage, Potato Bake even our signature Burger “the Boundary Rider”.
A big thank you to the chef Peter Kelly from Rational for taking the time by spending a few hours with our staff in our store with our new oven.

Dane and Eric from the Hospitality Superstore in Brisbane were a huge help in identifying our needs and matching us with the best possible fit for our business.

Kelly & Ian Penman
Coolabah Cafe - Coomera


I would like to thank you for your prompt delivery of our order placed with you on Thursday. It is not usual for us to receive an order in so quickly delivered to our store in Central Queensland. Your efforts are appreciated.
Thank you again,
Sharyn Holmes - Holmes Enterprises


Customer Review - Hotmix Pro

TheHotmix ProEasy and Gastro are commercial machines that have many applications in the domestic kitchen. They are worthy of consideration if thinking of purchasing this type of appliance. The “Easy” model is competitive in price to the Thermomix .There are many features that I like in the Hotmix.The heating element which comes about 1/3 of the way up the jug is situated in the base unit and not on the bottom of the jug, this way the heat is not concentrated on the bottom but evenly distributed around the bottom and sides of the jug, and as a result no burning or sticking of the food. Jug is very easy to clean; blade assembly is easy to remove by undoing the locking screw on the bottom of the jug to release the blade.

The machine does not move around on the bench, but stays put and gently rocks up and down on its stabilizing feet.Temperature is accurately controlled degree by degree ranging from 25 to 130 in the Easy model and 25 to 190 in the Gastro model. The cook to temperature is another great feature I find I am using a lot.Controls are easy to use and LED screen easy to read. Recipes are and can be stored in the Gastro model.

Has powerful motor that can also be set to gently stir food items without breaking them up, does not need reverse mode to do this. Have tested this out several times with pieces of chicken, fruit and flaked almonds and not necessarily altogether. Blade can also be stopped from turning.
I purchased my machine from Hospitality Superstore which gave great service and there is also great support available from Stewart at Hotmix.
Marie Parry - Tasmania


"Your website is really good. You notify of a change and follow through. Really nice and much appreciated. Well done."
Regards, Elaine

Dear Jodie,

Dale Chapman, Jodie Williams and I would like to express our gratitude to you and the Hospitality Superstore for your generous donation of the wine glasses for the'Matt Golinski Recovery Foundation'it was really appreciated. The true community spirit was alive and well with so many people donating and giving of their time for the cause. Please accept our thanks for your wonderful donation.

Kind Regards,

Marg, Gillespie, Dale Chapman and Jodie Williams - Matt Golinski Recovery Foundation

“Attention to detail and after sales service are two if the main factors for using Hospitality Superstore for over 8 years”

Nick Muller – Caboolture Hospital

“My restaurant has been finished and been operated for a month now. Firstly we contacted one company, their price for our restaurant fitout was far too high. It was thousands over our budget. So we were looking for another company to do our project. When we met Dane from Hospitality Superstore, he helped us a lot and made our project possible within the budget but without compromising on the equipmentthat we needed. We are really appreciative for his help to make our dream restaurant come true. We had a lot of problems throughout the Fit-Out which were unavoidable but all the staff from the Hospitality Superstore helped us to get through these problems . We recommend Hospitality Superstore to anyone who wants to make their dream shop or business come true like us..... Thank you very much Hospitality Superstore.....?”

Jib Narisa - Tosakan Thai Restaurant, Chermside

"I received the deep fryer today, Thanks for acting so quickly. I will definitely be using you again in the future."

Chris - American Fried

“I would recommend Hospitality Superstore for their knowledge of products, service and efficient delivery times. I will be using them for future shops”

Mitsugu – Hakataya Ramen

“The Project would not have happened without Hospitality Superstore’s input and dedication to make everything happen”

Darren Martin – Our Haus Café

“Thankyou very much. The items have arrived safely. I am very happy with the quality and appearance of the products and will defiantly be purchasing more in the future”

Daniel Wheat – Western Australia

“Thanks for the great service, Our goods turned up at Lunchtime with no problems at all. Nice to have people willing to go out of the way to help out.”

Kim Graves – Herston Place Motel

“Thanks for getting back to me so quickly. I was very impressed with the service I received from you sales team - It was a great opportunity to talk to the experts, by the end of a long day I can confidently say they were the most helpful and professional group at the expo”

Kay Vidler - Bellview Hotel, Bell

“I wish to bring to your attention a shopping experience that I will not forget for a long while. A long time ago I enquired at our local 'Robins for a 'S/S Jam Funnel'. They told me to try Hospitality Superstore and that my chances of finding the product would be very good. On Thursday 20th January I went to your showroom and was warmly greeted, and shown the funnels in stock. Your staff went above and beyond “service” to find the product that I was describing. I placed an order and paid for same.At all times it was a joy to enter your store. The staff have been most courteous and helpful.I will never hesitate to refer anyone to your store, who might be looking for kitchenware of any kind.”

Rod Smyth - Sunnybank

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